Udig technology
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The company felt this would improve customer service and reduce the number of asset strikes. Instead it wanted to respond to each enquiry online, making the process much quicker. UKPN wanted to move away from this more traditional way of providing asset plans via print. The Virginia-based company launched in Nashville nearly two years ago with Matt Dean and Meg Chamblee responsible for running the region’s operations.
Udig technology software#
As the link between you and the underground utility operators, UDig NY utilizes a contact center and industry-leading software Exactix to receive and transmit notifications of intent to dig in the form of underground utility location requests. 18, 2020 /PRNewswire/ - UDig, a firm with nearly 20 years experience in delivering tailored technical solutions to clients through. Founded in 2001, UDig is a technology consulting firm that builds working relationships with companies by offering modern-day technology solutions to increase revenue and business growth. However, this way of operating was creating huge backlogs, which meant that the team often had to work on weekends and evenings to supply customers with the information they needed in an appropriate timeframe. Through creative solutions and problem solving, our team enables yours to plan, build, and transform on your path from good to great. UDig NY is the place where all safe digging in Upstate New York starts. Due to the sheer number of customer requests, not only was the printing machine one of the most important pieces of technology in the office, but it also was one person’s job to fold the printed plans for their entire shift. UDig, a firm with nearly 20 years’ experience in delivering tailored technical solutions to clients through software engineering, data enablement, and data science, has opened an office in Franklin. We believe in the power of innovation and know that. Both teams were large, employing up to seven people at any one time. A fast-growing technology consulting firm out of Richmond, Virginia is expanding its presence into Nashville. UDig is a technology consulting firm based in Richmond, Virginia, that supports businesses throughout the mid-Atlantic and southeast markets. UKPN had two plan provision departments, both of which were responsible for answering customer requests and printing out plans of UKPN’s underground network.
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People join our team because they are excited to. I n 2019, UKPN was receiving up to 70,000 enquiries per month through LSB UD, which is a 250 percent increase year on year since it first became a Member. Can UDig It UDig designs, builds, and implements technology solutions that deliver on business objectives.